FAQs

All prices are in USD.

We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at info@visionarycolor.com

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@visionarycolor.com If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

It is illegal for us to lower the value of international packages or mark them as gifts. Please help us follow all laws and regulations. We appreciate your cooperation!

We are currently unable to fulfill custom orders in varying colors, sizes, or lengths.

As if shopping could be any more fun, we've added Klarna as a payment option so that you can shop now and pay later. Just select Klarna at checkout to pay in 4 equal installments every 2 weeks with no interest!


The code you are using may have expired, or the products in your cart may not be eligible for a discount (such as Sale items). We do not allow you to stack discounts, meaning you are not able to use more than one promo code for a single order. If you are still having issues with your promo code, please email us at info@visionarycolor.com

Yes! We are part of the GoAffPro network. We would love to see how you style our lovely pieces so remember to tag your posts with @shopvisionarycolor and #visionarycolor so we can see your awesome pics! Click here to learn more.


We are so excited that you want to showcase our lovely pieces! Please email info@visionarycolor.com with any inquiries and we will get back to you as soon as possible.


Absolutely! We are here to help you make your home beautiful! Please send us an email to info@visionarycolor.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.