Refund Policy

EASY RETURNS WITHIN 30 DAYS

We take pride in customer satisfaction at Visionary Color and if for any reason you do not love your purchase, please return the item in its original and unworn condition within 30 days of the postmarked delivery date for a full refund unless marked Final Sale, less return shipping costs.

Returns will be processed within 6-10 weekdays (not including holidays) after they have been received

EXCHANGES

We do not process exchanges. Instead, place a new online order for the item you would like instead. Complete the return form included with your original order and follow the return process outlined above to return the item you would like to exchange. The customer is responsible for any shipping costs related to new orders, even if it is to exchange for a different color or size of the same item. Your refund will be processed once we receive your returned item(s). Merchandise must be returned in original condition (unworn, unwashed, unaltered) with original tags attached. 

FINAL SALE ITEMS

The following items are considered FINAL SALE and may not be returned or exchanged:

Black Friday Sale items

Warehouse Sale items

Promotional items

PROCESSING TIME

Returns will be processed within 6-10 weekdays (Mon-Fri, not including weekends or holidays) after we receive your package. You will receive an email confirmation once your return has been processed. If you choose to ship the item back with a label created outside of our Returns Center, you will not receive an email when we have received your package at our warehouse, so please check your tracking number to check on the location of your return. Depending on your method of payment, it may take up to an additional 14 days to see the amount returned to your account.

If you have reason to believe your return should have been accepted and processed by now, please email us at info@visionarycolor.com with your tracking information and let us know the item(s) you returned.

Terms & Conditions

By purchasing from visionarycolor.com, you accept these terms and conditions.

Returns & Exchanges will be processed within 5-8 business days (Mon-Fri, not including holidays) after we receive your package. You will receive an email confirmation once your Return or Exchange has been processed. Depending on your credit card, it may take up to an additional 14 days to see the amount returned to your account.

In the event you receive a defective or incorrect item, please email us at info@visionarycolor.com to start the replacement process.

We inspect all merchandise returned to us and reserve the right to deny or refuse a refund based on the condition.

If you have any other issues with your order, please contact us immediately at info@visionarycolor.com so we can help resolve it as soon as possible!